Document Quality Requirements
Improve readability before sending a requested file.
Before you begin
Improve readability before sending a requested file. This ncmic guide helps you work through the task safely and understand what to do if the first attempt does not work. The ncmic support team can help with account-specific questions.
What to have ready
- The request shown in your account
- The file or information specifically requested
- A clear view of any file-size or format guidance
Use the official service page for account actions. Never share your password or a one-time code with anyone.
Follow these steps
- 1
Place the document on a flat, well-lit surface.
- 2
Capture the entire page without cropping corners.
- 3
Check that text is sharp and unobstructed.
- 4
Review the file before uploading.
If it still does not work
Retake an image that has glare or motion blur. Submit only information specifically requested by the service.
Review the complete file before submitting so text is readable and no requested page is missing.
Need a hand?
Tell ncmic support what you tried, which page you used, and any exact message you saw. Do not include passwords, codes, or full payment details. You can also search the ncmic knowledge base for another related guide.