How to Upload Verification Documents
Send requested documents through the correct account flow.
Before you begin
Send requested documents through the correct account flow. This ncmic guide helps you work through the task safely and understand what to do if the first attempt does not work. The ncmic support team can help with account-specific questions.
What to have ready
- The request shown in your account
- The file or information specifically requested
- A clear view of any file-size or format guidance
Use the official service page for account actions. Never share your password or a one-time code with anyone.
Follow these steps
- 1
Open the verification task in your account.
- 2
Read accepted formats and file size guidance.
- 3
Capture a clear, complete image or document.
- 4
Upload it through the secure page and confirm the submission status.
If it still does not work
If the upload fails, check format, size, and connection. Avoid sending documents by ordinary email unless support explicitly provides an approved method.
Review the complete file before submitting so text is readable and no requested page is missing.
Need a hand?
Tell ncmic support what you tried, which page you used, and any exact message you saw. Do not include passwords, codes, or full payment details. You can also search the ncmic knowledge base for another related guide.