Managing Account Access
Review where and how your account is accessed.
Before you begin
Review where and how your account is accessed. This ncmic guide helps you work through the task safely and understand what to do if the first attempt does not work. The ncmic support team can help with account-specific questions.
What to have ready
- A trusted device and browser
- Your recent account notices
- The approximate time of anything unusual
Use the official service page for account actions. Never share your password or a one-time code with anyone.
Follow these steps
- 1
Open security settings in your account.
- 2
Review available session or device information.
- 3
Sign out of a device you do not recognize if the control exists.
- 4
Change your password when access seems uncertain.
If it still does not work
If the service does not show device history, support can still help you assess an unusual sign-in notice.
If a message feels urgent or unexpected, open the service directly rather than using the message link.
Need a hand?
Tell ncmic support what you tried, which page you used, and any exact message you saw. Do not include passwords, codes, or full payment details. You can also search the ncmic knowledge base for another related guide.